WHEN CAN WE ARRIVE ON SITE?The campsite opens on Thursday morning, with the festival site opening to ticket holders at 4pm. Please be aware that the arena, and therefore the food concessions, are open from 4pm Thursday until 6pm on Sunday so you might want to think about food outside these times.
IS THERE A LOCALS' TICKET DISCOUNT?There is a 10% ticket discount for locals. To redeem this, all you need to do is buy your tickets in person at the Hawarden Estate Farm Shop.
IS THERE DISABLED ACCESS?Yes, The Good Life Experience is a weekend for everyone to enjoy, and we try our best to make the site as accessible as we can. Although part of the site is tarmac, there is a lot of grass, which can make it difficult if it rains. Please prepare for all weather conditions and consider the ground conditions when deciding what equipment to bring.
We have disabled parking and toilet facilities. If you require disabled access and/or a carer's ticket, or any further information, please contact Vicky on firstname.lastname@example.org or call Monday-Friday between 9am-5pm.
CAN UNDER 18 YEAR OLDS ATTEND WITHOUT AN ADULT?All under 18 yr olds must be accompanied by an adult at the festival.
WHAT SHOULD I DO IF I LOSE MY CHILD?Head to the lost children point within the Welfare tent. We strongly recommend that you show your children where this is when you arrive. Writing your phone number on your child's wrist band is also very helpful, should you become separated.
CAN I BRING MY DOG?Yes, dogs are very welcome and actively encouraged to come, and this year they are welcome at the campsite too. We ask that all dogs be kept on leads for the duration of the festival. If you are planning to bring your dog, there is further information for you here.
CAN I LEAVE MY DOG IN MY CAR IN THE CAR PARK?No. Dogs cannot be left unattended at the festival.
CAN I CAMP IN THE CAR PARK?No.
CAN I PARK BESIDE MY TENT?No, there is a separate car park for campers.
CAN I DRIVE ONTO THE CAMPSITE TO DROP OFF MY STUFF?No, the campsites are a short walk from the car parks. If you plan on bringing a lot of kit, we recommend that you bring a trolley with you to make the trip easier.
CAN I LIGHT A FIRE IN THE CAR PARK?No. We have campfires aplenty in the festival.
CAN I LIGHT A FIRE IN THE CAMPSITE?No, but you are welcome to use a camping stove or a barbecue that is raised off the ground.
WHAT TIME WILL THE FESTIVAL CLOSE EACH NIGHT?The site itself will close at 2am on Friday and Saturday night and 6pm on Sunday.
AM I ALLOWED TO LEAVE AND RE-ENTER THE FESTIVAL SITE?Yes
WHAT IF THE WEATHER IS BAD?We have marquees and the shop for most activities, we will not cancel. Bring waterproofs and warm clothes for the evening, and huddle by the campfire.
WHAT ARE THE PARKING ARRANGEMENTS?There is a Car Parking charge for the weekend. This does not apply to campervans which are subject to a separate surcharge. Car parking for the day is a short walk away, max 10 minutes.
WHAT ARE THE CAMPING ARRANGEMENTS?At the campsite there will be showers and loos in the camping field itself.
WHAT WILL COST ME MONEY ON THE DAY?Many of the activities are free and available to anyone fit and well enough to have a go.
ARE THERE PHONE CHARGING FACILITIES?
There will be phone charging facilities in both campsites and at the Welfare tent in the festival itself. You will need to bring your own charger and stay with your phone while it charges. We recommend labelling your phone in case it goes astray.
If you have any other questions, call us on 01244 784122.