FAQ


➜ IS THERE A LOCALS' TICKET DISCOUNT?

There is a 10% ticket discount for locals. To redeem this, all you need to do is buy your tickets in person at Hawarden Estate Farm Shop or The Glynne Arms.

➜ IS THERE DISABLED ACCESS?

Yes, The Good Life Experience is a weekend for everyone to enjoy, and we try our best to make the site as accessible as we can. Very little of the site is tarmac, so expect a lot of grass, which can make things difficult if it rains. Access to The Lake is limited for wheelchairs, but we will always do our best to accomodate everyone. Get in touch for more information. Please prepare for all weather conditions and consider the ground conditions when deciding what equipment to bring.

We have disabled parking and toilet facilities. If you require disabled access and/or a carer's ticket, or any further information, please contact Vicky on info@thegoodlifeexperience.co.uk or call Monday-Friday between 9am-5pm.

➜ CAN UNDER 18 YEAR OLDS ATTEND WITHOUT AN ADULT?

All under 18 yr olds must be accompanied by an adult at the festival.

➜ WHAT SHOULD I DO IF I LOSE MY CHILD?

Head to the lost children point within the Welfare tent. We strongly recommend that you show your children where this is when you arrive. Writing your phone number on your child's wrist band is also very helpful, should you become separated.

➜ CAN I BRING MY DOG?

Yes, dogs are very welcome and actively encouraged to come, and this year they are welcome at the campsite too. We ask that all dogs be kept on leads for the duration of the festival. If you are planning to bring your dog, there is further information for you here.

➜ CAN I LEAVE MY DOG IN MY CAR IN THE CAR PARK?

No. Dogs cannot be left unattended at the festival.

➜ CAN I CAMP IN THE CAR PARK?

No.

➜ CAN I PARK BESIDE MY TENT?

No, there is a separate car park for campers.

➜ CAN I DRIVE ONTO THE CAMPSITE TO DROP OFF MY STUFF?

No, the campsites are a short walk from the car parks. If you plan on bringing a lot of kit, we recommend that you bring a trolley with you to make the trip easier.

➜ CAN I LIGHT A FIRE IN THE CAR PARK?

No. We have campfires aplenty in the festival.

➜ CAN I LIGHT A FIRE IN THE CAMPSITE?

No, but you are welcome to use a camping stove or a barbecue that is raised off the ground.

➜ WHAT TIME WILL THE FESTIVAL CLOSE EACH NIGHT?

The site itself will close at 2am on Thursday, Friday and Saturday night and 6pm on Sunday.

➜ AM I ALLOWED TO LEAVE AND RE-ENTER THE FESTIVAL SITE?

Yes

➜ WHAT IF THE WEATHER IS BAD?

We have marquees and other forms of shelter for most activities. Bring waterproofs and warm clothes for the evening, and huddle by the campfire. If you're camping with us, remember the blankets!

➜ WHAT ARE THE PARKING ARRANGEMENTS?

There is a Car Parking charge for the weekend. This does not apply to campervans which are subject to a separate surcharge. Car parking for the day is a short walk away, around 10 minutes. [We have a disabled car parking area.] The Car Park is lit and patrolled by security all day and into the evening.

The route from the festival site and campsite to the Car Park is fully lit and patrolled by security. It's a 10 minute walk.

➜ WHAT ARE THE CAMPING ARRANGEMENTS?

At the campsite there will be showers and loos in the camping field itself. There is no electric hook up for caravans/campervans. We provide chemical waste disposal access.

➜ WHAT WILL COST ME MONEY ON THE DAY?

Many of the activities are free and available to anyone fit and well enough to have a go. Food and drink, some retail opportunities and a handful of the workshops (covering costs of materials) are the only things to spend money on. There will be cash facilities on site on the day.

➜ ARE THERE PHONE CHARGING FACILITIES?

There will be phone charging facilities in both campsites and at the Welfare tent in the festival itself. You will need to bring your own charger and stay with your phone while it charges. We recommend labelling your phone in case it goes astray.

 

Still have questions?